Why reviews matter when choosing an event agency

A staff party isn't something you organise every year. If it goes wrong, you can't easily redo it. That makes choosing an event agency a heavy call. The need for honest reviews is therefore great.

What do event agency reviews really tell you? What counts are the experiences of clients who've already been through the process. From brief to the day itself. From the first proposal to the debrief.

At Live Impact we've been organising staff parties for companies across the Netherlands for over 25 years. We are IDEA-certified, the quality mark for professional event agencies in the Netherlands. And we see that clients recommend us on three points: creativity, reliability and personal contact.

In this article we explain what clients say about our staff parties. We show what those recurring themes mean in practice. And we tell you what a partnership with us looks like if this is your first time.

What clients say about Live Impact

On Sortlist, clients rate Live Impact an average of 4.7 out of 5. Five reviews, five companies, from bank to healthcare provider, from 50 to 1,700 guests.

Ellis Sprokel, Head of Business Communications at APG (Banking & financial institutions, staff party for 1,700 guests), 4/5:

"Working with Live Impact means truly working together as one team. From sharpening the brief, visiting venues together, working with the caterer together, good check-ins along the way. And on the day of the event, full involvement from the entire team."

Esther Van Halen, Communications Officer at GGz Breburg (Healthcare institutions), 5/5:

"Lizzy and Anouk are great to work with. They're hugely enthusiastic, have creative ideas, think in solutions and know how to put on a brilliant party."

Julia Kruizinga, Management Assistant at VolkerWessels Telecom (Construction), 5/5:

"That there was open and honest communication. We were kept well informed. They listen carefully to our wishes and to the goal of the event."

Betty Van Heugten, Strategic Policy Advisor at Koraal (Education), 4.75/5:

"Creativity, resourcefulness, very client-friendly."

Marloes Vonk, Marketing Professional at Rapid Circle (Software & Tech), 4.25/5:

"The informal contact and thinking along with us about how to fill the best weekend of the year."

Three recurring themes come back in every review: the personal approach during the journey, creative thinking-along rather than execution, and communication that's right from start to finish. You can read all reviews on Sortlist.

What Live Impact does differently from other agencies

There are hundreds of event agencies in the Netherlands. Why do clients recommend us for their staff party?

We never work with a pre-thought-out package. Every concept starts with a briefing conversation. We listen to what your organisation is, what the party should do and what has or hasn't worked before. We build the concept from that conversation, not the other way around.

We're small enough to give real attention. You have one dedicated project manager involved from start to finish. Someone who knows you, knows your team, and is at the helm on the night itself. No handover to a production team that hasn't heard the brief.

We're big enough to deliver everything: venue, entertainment, AV, catering, styling, run sheet and permits, all through one point of contact. That saves you hundreds of emails and decision moments.

We are IDEA-certified. That means we meet the professional standards of the Dutch events industry. Not every agency holds that certification. You can read more about what it entails in our article on the IDEA quality mark →

Staff parties we organised

Reviews are one thing. Concrete work is more convincing.

Kemkens 175 years: an anniversary party for the entire workforce of a family business turning 175. The challenge: how do you celebrate such a milestone in a way that fits who you are? With down-to-earth pride and enjoyment. We built an evening around the company's history, with entertainment that brought the house down. The result was a room full of laughing people and a director who said he'd never expected it to be so beautiful.

Togetherland: a family day and staff event for thousands of people, with multiple spaces, entertainment for young and old and festival-scale logistics. This proves that scale doesn't have to mean concessions on quality.

Alrijne Zorggroep 90 years: an anniversary party for hospital staff. A target audience different from a sales team or an IT department. We made an evening that fit who they are: warm and engaged, proud of their work. Entertainment that truly hit home, not a generic show.

Read more cases on our portfolio page →

How reliable is a review about an event agency?

Reviews about event agencies are more reliable than in many other sectors, because clients attach their name to them. They're HR managers, office managers and communications professionals who were internally responsible for the organising. They don't give five stars if the night fell flat.

When reading event agency reviews, watch for a few things. Check whether real names and companies are listed. Assess whether the collaboration is described or only the result. And check whether there are also less positive comments, and how the agency responds to them.

At Live Impact we're open to honest feedback. We know not every night goes perfectly. What counts is how you handle the unexpected. And you only learn that by doing it, and being honest about what you learn.

Want to know what previous clients say about us? See our reviews on Sortlist. Or ask us for references; we're happy to provide them.

How a partnership with Live Impact works

Organising a staff party starts with us through a no-obligation conversation. We don't send a standard quote by email, but enter into a conversation about who you are and what you want to achieve.

From there we develop a concept with budget: transparent, itemised and without hidden costs. You know upfront what to expect.

After approval we work everything out: venue, suppliers, entertainment, AV and run sheet. We take all supplier contact off your hands. You have one point of contact.

On the day itself we're there. A project manager and producer are present from build-up to break-down. You're a guest, not an organiser.

Afterwards we call you. We ask what you thought and what could have been better. We take that feedback seriously, because that's how we get better.

Read more about how we work in our article on hiring an event agency →

Ready to start?

You don't have to take our word for it. Read the client reviews, view our portfolio, or schedule a no-obligation introductory call.

A staff party that stays with people starts with a good conversation. That conversation costs you nothing.

Send a brief via the briefing page or email hello@live-impact.nl.

Seriously fun.

Frequently asked questions

Where can I read reviews of Live Impact?

Reviews of Live Impact can be found on Sortlist, Google and via direct references. Sortlist features reviews from former clients with project descriptions and scores. Google reviews give a quick overview of customer experiences.

Live Impact also shares cases on its own website. Think of the 175-year anniversary of Kemkens and the Togetherland event. Want to request references? Get in touch via live-impact.nl. Live Impact is happy to connect you with a previous client who will share their experience.

Read more about how to recognise a reliable events agency →

Is Live Impact IDEA-certified?

Yes, Live Impact is IDEA-certified. The IDEA quality mark (Institute for Dutch Evenement Architects) is the professional recognition for event agencies in the Netherlands. The quality mark sets requirements for expertise, working methods and quality assurance. Agencies without certification operate without external assessment.

For clients, the IDEA quality mark means an objective guarantee: the agency has been audited and meets industry standards. If you outsource a staff party for hundreds of staff, you want that certainty. Live Impact is proud of this recognition and actively renews the quality mark.

More about the IDEA quality mark and client experiences →

What do customers say about Live Impact as a staff party organiser?

Customers consistently describe Live Impact as "fun, fun and fun", "super-professional" and "mega-creative". What comes back in reviews: the unburdening truly works. Clients don't have to arrange anything themselves during the party. Live Impact is on site and adjusts where needed.

Companies like Kemkens (175-year anniversary), Togetherland and Alrijne confirm that the result exceeds expectations. Reviewers also point to the collaboration beforehand: clear communication and fast response times. An agency that thinks along, not just delivers.

Want to know more about customer experiences with Live Impact? Read our article →

Why do companies choose Live Impact as their events agency?

Companies choose Live Impact for the combination of creativity, proven experience and the IDEA quality mark. Live Impact thinks along from the first idea to the last act. No separate suppliers you have to coordinate yourself, but one team overseeing the complete process.

Clients value the personal approach: you have one fixed point of contact who understands your company culture. Live Impact works for a wide range of organisations, from manufacturing companies to healthcare institutions and from scale-ups to established corporates. That breadth produces fresh ideas that aren't stuck in a single industry.

Want to know more about what clients say? Read our full article →

Can Live Impact handle my staff party from start to finish?

Yes. Live Impact handles the complete journey. It starts with the first brief and concept development. Next we arrange venue scouting, programme build and entertainment bookings. On the day itself we take care of technical production and on-site support. You give the brief. Live Impact brings the idea to life.

You don't have to find suppliers, compare quotes or keep track of a schedule. One contact person oversees everything. That approach works for parties from 50 to 2,000 guests. Get in touch via live-impact.nl or call us directly to discuss what your staff party needs.

More on working with Live Impact for your staff party →

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