Good prevention of problems on a company trip starts with the preparation. Check the validity of passports 8 weeks in advance: still valid for at least 6 months after return. Collect copies of passports and keep 1 set centrally available. Take out collective travel insurance including medical cover and repatriation. Read the travel advice from the Ministry of Foreign Affairs a week before departure and on the day itself. Appoint 1 local contact: a guide or agent who knows the region. Make a plan B for every programme component: a rain alternative, a delayed flight, illness of a speaker. Use a WhatsApp group for all attendees with passport info, hotel address, 24/7 emergency number and local embassy contact. Take stock of dietary requirements, allergies and medication 4 weeks in advance. Brief the group on clothing expectations, dress code at dinners and local customs. A short evening-before briefing on the first day prevents 90 per cent of incidents. Live Impact travels along with larger groups for 24/7 support.