How do you make a client day unforgettable?

A client day becomes unforgettable when three things are right. One clear concept that connects the day from start to finish. A choice of venue that surprises. Entertainment that encourages informal contact.

Three practical tips: invite clients personally through a handwritten note or a personal message from the director. Make sure there is a substantive anchor in the programme that acts as a conversation starter. Choose entertainment that brings people into conversation with each other rather than making them passive spectators. The best client days are the ones where guests say: that was better than I expected.

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