Which KPIs are important for event planning?

The most important KPIs for event planning are attendance rate, attendee satisfaction (NPS or rating), engagement during the programme and aftercare conversion. Set them in advance, so you know what you are steering towards.

For commercial events, add lead generation and conversion. For internal events, buy-in and cultural impact are the most valuable indicators. Choose three to five KPIs that align directly with your objective. Live Impact helps you define that framework before the start.

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